Relaio AI - Cookie Policy

1. Introduction

This Cookie Policy explains how Relaio AI Technologies FZCO ("Relaio AI", "we", "our", "us") uses cookies and similar technologies when you visit our website or use our platform.

Cookies help us ensure proper functionality, improve performance, analyze usage, and support marketing activities. Where applicable, we comply with the EU General Data Protection Regulation (GDPR) and applicable ePrivacy laws.

By using Relaio AI, you may consent to the use of cookies as described in this policy, subject to your preferences.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites recognize your device, remember preferences, and improve user experience.

Cookies can be:

• Session cookies (deleted when you close your browser)
• Persistent cookies (stored for a defined period)

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the operation of our website and platform. They enable core functionality such as security, authentication, and session management.

These cookies cannot be disabled.

b) Analytics & Performance Cookies

These cookies help us understand how users interact with our website so we can improve performance and usability.

Examples:

• Google Analytics cookies (_ga, _ga_*)
• Google Tag Manager events

Data collected may include:

• Pages visited
• Session duration
• Device and browser type (aggregated)

Analytics cookies are only activated after you provide consent.

c) Marketing & Advertising Cookies

These cookies are used to measure the effectiveness of advertising campaigns and deliver relevant content.

Examples:

• Meta (Facebook) Pixel
• TikTok Pixel

These cookies may track interactions across websites and are only activated after explicit consent.

4. Third-Party Cookies

Some cookies are placed by trusted third-party services integrated into Relaio AI, including:

• Google (Analytics, Tag Manager)
• Meta Platforms, Inc.
• TikTok

These providers may process data according to their own privacy policies.

5. Cookie Consent & Control

When you first visit our website, you will be presented with a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences

You may change or withdraw your consent at any time via the cookie settings available on our website.

6. How to Manage Cookies

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.

Browser settings vary by provider (Chrome, Safari, Firefox, Edge).

7. Data Protection & GDPR

Where applicable, Relaio AI processes cookie-related personal data in accordance with the EU General Data Protection Regulation (GDPR).

You have the right to:

• Withdraw consent
• Request access or deletion of data
• Object to certain processing activities

For privacy-related requests, contact us at:

privacy@relaio.ai or support@relaio.ai

8. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact

Relaio AI Technologies FZCO

Dubai, United Arab Emirates

support@relaio.ai