Meta Business Verification | Channels

Verification Overview

Business Verification confirms your legal business identity and improves trust for WhatsApp operations, approvals, and scaling.

Incomplete or mismatched data can delay template approvals, quality upgrades, and messaging reliability.

Registered legal entity name exactly matching official records.
Business address, tax/legal registration details, and primary contact.
Website/domain showing your brand identity and reachable contact info.
Official documents in acceptable business-supported format.
Ensure the business email domain matches your website domain to speed up the automated review process.
Official documents must be in an acceptable business-supported format and reflect current legal records accurately.

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Open business Business Settings and select Security Center.
Start business verification request from target business portfolio.
Upload legal documents and complete contact verification challenge.
Track review status and respond quickly to business feedback requests.
Start the verification request specifically from the target business portfolio linked to your Relaio business account.
Complete the contact verification challenge to finalize the security layer and establish identity trust.

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Ensure legal name on documents exactly matches portfolio name.
Avoid abbreviations mismatch between website and legal records.
Use business email domain that matches your website domain.
Keep one owner responsible for end-to-end submission closure.
Designate a single setup owner to handle end-to-end submission to avoid fragmented feedback response from business.
Verify that no abbreviations differ between your official legal documents and your website's contact or footer pages.

Name mismatch: update portfolio legal name to match documents.
Invalid website: publish complete website with company identity.
Document rejection: upload clearer, recent, and officially valid files.
Review delay: verify all mandatory fields are complete before resubmission.
If verification is delayed, confirm all mandatory fields in the business Business portfolio are filled to 100% completion.
For 'Invalid Website' errors, ensure the site shows clear company identity and is fully accessible via public DNS.

Required Business Data

Registered legal entity name exactly matching official records.

Business address, tax/legal registration details, and primary contact.

Website/domain showing your brand identity and reachable contact info.

Official documents in acceptable business-supported format.

Ensure the business email domain matches your website domain to speed up the automated review process.

Official documents must be in an acceptable business-supported format and reflect current legal records accurately.

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Step-by-Step Verification Flow

Open business Business Settings and select Security Center.

Start business verification request from target business portfolio.

Upload legal documents and complete contact verification challenge.

Track review status and respond quickly to business feedback requests.

Start the verification request specifically from the target business portfolio linked to your Relaio business account.

Complete the contact verification challenge to finalize the security layer and establish identity trust.

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Quality Check Before Submit

Ensure legal name on documents exactly matches portfolio name.

Avoid abbreviations mismatch between website and legal records.

Use business email domain that matches your website domain.

Keep one owner responsible for end-to-end submission closure.

Designate a single setup owner to handle end-to-end submission to avoid fragmented feedback response from business.

Verify that no abbreviations differ between your official legal documents and your website's contact or footer pages.

Common Failures and Fixes

Name mismatch: update portfolio legal name to match documents.

Invalid website: publish complete website with company identity.

Document rejection: upload clearer, recent, and officially valid files.

Review delay: verify all mandatory fields are complete before resubmission.

If verification is delayed, confirm all mandatory fields in the business Business portfolio are filled to 100% completion.

For 'Invalid Website' errors, ensure the site shows clear company identity and is fully accessible via public DNS.