Meta Business Verification

Verification Overview

Required Business Data

• Registered legal entity name exactly matching official records.
• Business address, tax/legal registration details, and primary contact.
• Website/domain showing your brand identity and reachable contact info.
• Official documents in acceptable Meta-supported format.
• Ensure the business email domain matches your website domain to speed up the automated review process.
• Official documents must be in an acceptable Meta-supported format and reflect current legal records accurately.

Step-by-Step Verification Flow

• Open Meta Business Settings and select Security Center.
• Start business verification request from target business portfolio.
• Upload legal documents and complete contact verification challenge.
• Track review status and respond quickly to Meta feedback requests.
• Start the verification request specifically from the target business portfolio linked to your Relaio WABA.
• Complete the contact verification challenge to finalize the security layer and establish identity trust.

Quality Check Before Submit

• Ensure legal name on documents exactly matches portfolio name.
• Avoid abbreviations mismatch between website and legal records.
• Use business email domain that matches your website domain.
• Keep one owner responsible for end-to-end submission closure.
• Designate a single technical owner to handle end-to-end submission to avoid fragmented feedback response from Meta.
• Verify that no abbreviations differ between your official legal documents and your website's contact or footer pages.

Common Failures and Fixes

• Name mismatch: update portfolio legal name to match documents.
• Invalid website: publish complete website with company identity.
• Document rejection: upload clearer, recent, and officially valid files.
• Review delay: verify all mandatory fields are complete before resubmission.
• If verification is delayed, confirm all mandatory fields in the Meta Business portfolio are filled to 100% completion.
• For 'Invalid Website' errors, ensure the site shows clear company identity and is fully accessible via public DNS.