Learn how to connect a WhatsApp Business API to chat with customers over WhatsApp.
Use this collection to set up messaging, templates, limits, verification, and migration scenarios in production.
Learn how to connect a WhatsApp Business API to autonomously manage customer interactions through AI-driven conversation threads.
Relaio's WhatsApp integration allows AI agents to handle the entire journey—from sending Meta-approved template messages to responding to replies and qualifying leads through interactive chat.
All WhatsApp interactions are logged in the Inbox and linked directly to CRM contact records, ensuring that variables captured during chat (Name, Email, Phone) are updated in real-time.
Use this collection to set up messaging, manage template approvals, align Meta billing eligibility, and monitor campaign performance within the Relaio platform.