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Channels

Configure and manage WhatsApp Business API and Twilio Voice connectivity. Learn about Meta verification, billing eligibility, and multi-channel synchronization.

Total Articles

20

Documentation Type

Static, detailed, operations-grade

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Related articles

Article5 min read•2026-02-26•2 sections

WhatsApp

Learn how to connect and operate WhatsApp channel in Relaio for inbound, outbound, and campaign workflows.

WhatsAppRelated articles

Article8 min read•2025-12-26•9 sections

WhatsApp Business Platform (API) Quick Start

Get a WhatsApp Business API account quickly and connect it to Relaio.

WhatsApp Business Platform (API) OverviewPre-requisites to Sign Up for a WhatsApp Business Platform (API) AccountPhone Number

Article4 min read•2026-02-26•13 sections

WhatsApp Business App Quick Start (WhatsApp Coexistence)

Connect WhatsApp Business App with coexistence mode for gradual transition.

WhatsApp Coexistence OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Getting Ready for Inbound Conversations

Prepare inbox, routing, SLA, and escalation model before production inbound traffic.

Inbound Conversation Readiness OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Getting Ready for Promotional Messaging

Set template strategy, audience controls, and compliance-safe campaign execution.

Promotional Messaging OverviewPrerequisitesSolution Architecture

Article9 min read•2026-02-26•5 sections

Meta Business Verification

Complete Meta business verification correctly to avoid onboarding and delivery blockers.

Verification OverviewRequired Business DataStep-by-Step Verification Flow

Article10 min read•2026-02-26•5 sections

WhatsApp Message Templates

Create policy-safe templates, manage approval lifecycle, and run production template campaigns.

Template OverviewTemplate Design RulesTemplate Creation in Relaio

Article9 min read•2026-02-26•5 sections

WhatsApp Pricing

Understand pricing dependencies, billing controls, and cost governance for WhatsApp campaigns.

Pricing OverviewPrimary Cost DriversBilling Configuration and Controls

Article4 min read•2026-02-26•13 sections

Whatsapp Official Business Account Blue Tick

Operational guide for Whatsapp Official Business Account Blue Tick in Relaio deployments.

Whatsapp Official Business Account Blue Tick OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Grow Your Whatsapp Audience BY Maximizing Entry Points

Operational guide for Grow Your Whatsapp Audience BY Maximizing Entry Points in Relaio deployments.

Grow Your Whatsapp Audience BY Maximizing Entry Points OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Whatsapp Business Calling API

Operational guide for Whatsapp Business Calling API in Relaio deployments.

Whatsapp Business Calling API OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Whatsapp Business Platform API Channel Configuration

Operational guide for Whatsapp Business Platform API Channel Configuration in Relaio deployments.

Whatsapp Business Platform API Channel Configuration OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Whatsapp Messaging Limits

Operational guide for Whatsapp Messaging Limits in Relaio deployments.

Whatsapp Messaging Limits OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Meta Product Catalog

Operational guide for Meta Product Catalog in Relaio deployments.

Meta Product Catalog OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Change Your Whatsapp Business Display Name

Operational guide for Change Your Whatsapp Business Display Name in Relaio deployments.

Change Your Whatsapp Business Display Name OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Migrating From Whatsapp Personal OR Whatsapp Business APP

Operational guide for Migrating From Whatsapp Personal OR Whatsapp Business APP in Relaio deployments.

Migrating From Whatsapp Personal OR Whatsapp Business APP OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Phone Number Migration TO Relaio Whatsapp Business Platform API

Operational guide for Phone Number Migration TO Relaio Whatsapp Business Platform API in Relaio deployments.

Phone Number Migration TO Relaio Whatsapp Business Platform API OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Turn OFF Whatsapp Number TWO Step Verification

Operational guide for Turn OFF Whatsapp Number TWO Step Verification in Relaio deployments.

Turn OFF Whatsapp Number TWO Step Verification OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Whatsapp Cloud API

Operational guide for Whatsapp Cloud API in Relaio deployments.

Whatsapp Cloud API OverviewPrerequisitesSolution Architecture

Article4 min read•2026-02-26•13 sections

Phone Number Migration TO Whatsapp Cloud API

Operational guide for Phone Number Migration TO Whatsapp Cloud API in Relaio deployments.

Phone Number Migration TO Whatsapp Cloud API OverviewPrerequisitesSolution Architecture

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